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NOTEABLE VIRTUAL REALITY QUOTES
"What are Linden Bears for... so that we have something to hug when things go horribly wrong?"
-- Koni Lanzius, commenting on Linden-Resembling virtual teddybears Linden Lab gave out to customers.
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"Happy coexistence and learning should always be at the forefront of any virtual world, with profit margins only appearing as a result of creating something that enhances people's lives."
-Tranquility Dexler of Inworldz
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"I have trepidations regarding Viewer 2.0. While there is no argument a major viewer restructure is essential, to be frank, Linden Lab has a long history of seriously borking such projects. If I had to make a prediction at this time, I would predict Viewer 2.0 will contain numerous conceptual and design flaws that will largely result in severe disapproval from the users it's meant to serve (flaws and designs that likely, we could have warned them about long in advance if they'd given us the chance)."
-Wayfinder: An Open Letter to Mark Kingdon, word-for-word, unedited from February 20, 2010... several days prior to the release of disastrous Viewer 2.0.
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"It would be crazy to lose valuable customers because they want to but cant give us money : ( "
-- Rod Humble, CEO of Linden Lab, Tweeting in response to Elf Clan (almost) leaving SL because they didn't process our payments and sidelined an Eldar.
Elf Clan left 6 months later when price-gouging Linden Lab policy shifts made it impossible to finance increasing-cost $350-a-month regions.
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"Yeah, Inworldz isn't doing well for sure, and I'm afraid the blame rests solidly on the Founders. They don't listen to anyone... not to those older and with more experience. We've tried to give them warning but they ignore common-sense counsel. Because of this, I have managed to duplicate all of Replicant City on my own hard drive. I will not have years of work go down the drain because Inworldz Founders mismanage their grid. I've seen such happen too often in the past."
-- Wayfinder Wishgringer in an email to another member, dated 2016-06-03... a little over 2 years prior to the predicted eventual Inworldz collapse.
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"Question: How many Lindens does it take to change a light bulb? Answer: It's customer content. We can't replicate the bulb being burned out. You're using too many bulbs. Bulbs being burned out is not against TOS. That's a technical issue, please file a JIRA report. Thank you for being patient. We hate this too! We will turn it over to Workingonit Linden ASAP!"
(6 years later, bulb still not working.)
-- Eren Padar
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"The Dumbest People on Earth"
-- The title of a Readers Digest article refering to (among others) Second Life users who pay as much per month for virtual land as the price of a new car.
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“All things considered, I believe Linden Labs actually has the right idea. If you make your money on high prices and fewer customers - BAM! - less work required to accommodate all remaining 17 !”
-Zekeen Phoenix
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"I fully expect before the year is out, that LL will drop yet another bomb on the SL populace. Just call it a nasty hunch."
-- Wayfinder, April 13, 2010
The bombs that dropped: Viewer 2 (which everyone hated), removal of Educational discounts, institution of Display.Names despite widespread customer protest, breaking the Search Engine, breaking the Events listings, breaking SL Marketplace... and much, much more-- all in one year.
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"This lament by residents was novel and revolutionary as a concept in 2004; it was a hallmark of persistence and determination by 2006; by 2008 it was a sign of masochism; by 2010 it is a diagnosis of a unstable and co-dependent personality disorder."
--Prokofy Neva regarding people continuing with Second Life despite the love-hate relationship
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"Well to be honest, i dont pay to see movies to be forced to use my own "fantasy" to make up for its shortcomings. Almost sounds like a LL tactic.
-- Mean Golem
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"Welcome to Second Life... the Iron Curtain of virtual worlds."
-Wayfinder, regarding Linden Lab usurping customer copyrights and Intellectual Property and claiming the right to ban anyone at any time for any reason, allegedly stealing millions of dollars in customer assets.
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Giving the appearance of a thing doesn't necessarily make a thing the thing that it looks like-- which is a particularly sticky point when it comes to virtual environments, where the appearance-of-thinginess and actual-thinginess are often superficially confused.
-Tateru Nino, Dwelling On It
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It's not that we're opposed to change. It's that we're opposed to "OMG WT?????" change.
-- Wayfinder
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"In late 2008 Linden Lab made an out-of-nowhere, customer-blindsiding corporate decision that resulted in the destruction of 20% of the user-owned sims on Second Life. We have all invested in Second Life in one way or another. This isn't a game; it is a society. Currently it is a society governed by a body that is proving totalitarian and abusive. Customers have little or no say in decisions that can change the entire scope of the grid and destroy our investments. That is unacceptable. We are paying the bills."
--Wayfinder: The End of the Dream
Regarding blatant management abuse by Linden Lab which killed the growth of Second Life and caused a massive customer exodus-- a blow from which that grid never recovered and which ushered in the age of OpenSim, Second Life's biggest competitor.
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"We're in a business relationship with LL. We're paying them for stuff they should do but they are graciously allowing us to do ourselves."
-Orca Flotta, in a comment on Dwell On It
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"A business truth Linden Lab would do well to understand: High price does not guarantee the highest profit."
--Wayfinder: Altering the Course of Microsoft
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"Never underestimate the power of human stupidity."
Robert Heinlien's fictional character Lazuras Long in Time Enough For Love
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"I think you Lindens (with notable exceptions) are outrageously arrogant... in fact, thinking about it - nearly every blunder the lab has committed over the years can be seen as a direct result of arrogance, dismissiveness, and general disrespect for your customers."
-Qarl (ex)-Linden (the inventor of sculpties)
References:
http://www.qarl.com/qLab/?p=79
http://nwn.blogs.com/nwn/2010/08/requiem-for-qarl-linden.html
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"As far as catching up... we're not in "do anything we can to get customers" mode. We never have... we're growing at a manageable rate that ensures we don't need investment capital. This isn't a game or a competition to us. It is a business with real people that are counting on us to keep improving. Maybe not as quickly as they would like. But every day and every week. We're here to take care of our customers, not try to attract a ton of new ones to claim "we're the biggest". We have real and filled up regions with real content. I have absolutely no question in my mind why we're where we are. I don't have to wonder. We're in controlled growth for a reason. When the time is right... we will advertise. Our target audience is pretty special."
--Tranquility Dexler, Inworldz
A good and wise sentiment. Unfortunately by the end of 2018 Inworldz had failed to advertise, failed to grow, and crashed nose-first into the dirt. For a while Inworldz was special, but they forgot and ignored their greatest asset: the collective knowledge and wisdom of very-experienced customers.
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"With no users inhabiting them, a virtual world will dry up and eventually be shut down. With no admins fixing or developing things, a virtual world will stagnate and fall apart. Users need admins as much as admins need users. And it’s only by them working together that the successful future of virtual worlds will unfold."
--John Lester, aka Pathfinder Linden
full article: http://becunningandfulloftricks.com/2011/05/05/railing-against-the-gods-the-unfortunate-metaphor-of-virtual-world-administrators/
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"I've stopped building for SL for about 2 years now.....not because I couldn't sell new items there... I stopped because of a company and a TOS that was becoming increasingly antagonistic to content creators with each passing day.... Sometimes I wonder if the residents / content creators / customers of LL are the frogs in the pot of water that slowly increases in heat. They won't try to jump until it is too late."
-- Sept 2013, Julia Hathor in response to a recent SL policy change granting LL full right to user creations. See Cautionary article.
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"Holy cwap! I fergot Spud!"
-- Bellini Cazalet (dwagon), who went lake diving and then remembered the pet mouse on her shoulder. Don't worry, tiny CPR and cupcakes saved the day.
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